Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers,
process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary
of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over
$1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock
Exchange.

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas
and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative
fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert
services, the company stands tall as a go-to service provider for a wide range of clients. The company
has carved a niche for itself in the market with its consistent delivery of top-tier services that are
tailored to meet the specific needs of each industry. Our products have been instrumental in enabling
customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG)
systems to industrial gas equipment, every product is designed and manufactured with the utmost
consideration for safety and environmental sustainability.

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a
champion of safer, greener operations. Its products and services are designed to meet the dual
objectives of operational efficiency and sustainability, helping clients achieve their goals while
minimizing environmental impact.
Summary/Objective

The Business Line Manager will be responsible for overseeing a diverse team across various
departments, including a commercial team made up of inside proposal managers and outside business
development managers, as well as an operations team comprising of an operations manager, field
services, technical support, and workshop operations. This role requires a dynamic leader with excellent
commercial and operational acumen.
The Regional Business Manager will have full P&L responsibility for the region, ensuring financial targets
and objectives are met. This will involve strategic planning, budget management, and cost control. The
successful candidate will be expected to drive growth, profitability, and operational excellence
throughout the region by developing and implementing effective business strategies and practices. The
role requires strong leadership abilities with a focus on team development, performance management,
and fostering a positive and productive work environment.
In addition, the Regional Business Manager will be responsible for maintaining high customer
satisfaction levels, ensuring the team delivers quality and timely services. This role demands a solution driven professional with excellent communication skills, capable of building strong relationships with
clients, stakeholders, and team members.
This is a demanding yet rewarding role that will provide the successful candidate with an opportunity to
influence and drive business success in a dynamic and competitive environment. The ideal candidate
should have a proven track record in managing commercial and operational teams, with a strong
understanding of P&L management, strategic planning, and execution, as well as customer service
excellence.
The Regional Business Manager role offers the opportunity for career advancement and personal
growth for leaders eager to make their mark and contribute to the overall success and growth of the
organization. If you are an experienced manager with a passion for leading diverse teams and driving
business success, this role could be the perfect fit for you.
Essential Functions/Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
• Strategic Planning and Execution: The Business Line Manager (BLM) is responsible for
developing and implementing the regional business strategy, setting objectives, and creating
action plans to achieve these goals.
• Profit and Loss (P&L) Management: Holds full P&L responsibilities, which includes monitoring
financial performance, managing costs, and identifying opportunities for improving profitability.
• Revenue Growth and Profitability: Tasked with driving revenue growth and increasing
profitability by identifying and capitalizing on new business opportunities, expanding the
customer base, and increasing sales volume.
• Market Analysis: Conduct regular market analysis to understand competitive landscape,
customer needs, and market trends to make informed business decisions and develop effective
strategies.
• Pricing Strategy: Responsible for ensuring pricing is market-based and competitive, while also
maximizing profitability goals.
• Team Leadership: Provide leadership to the regional sales and operations teams, setting targets,
and ensuring team members have the resources and support necessary to achieve their goals.
• Sales Management: Oversee both inside and outside sales activities, working closely with the
Regional Sales Manager to drive sales performance.
• Operations Management: Responsible for overseeing operations, working with the Operations
Manager to ensure efficiency in field service, technical support, and workshop operations.
• Customer Relationship Management: Foster the development and maintenance of strong
relationships with key customers to ensure customer satisfaction and loyalty.
• Performance Monitoring: Monitor and report on regional performance, utilizing key
performance indicators (KPIs) to track progress against objectives.
• Talent Development: Responsible for the development and performance of the regional team,
providing coaching, feedback, and training to develop skills and enhance performance.
• Compliance: Ensure all business operations and activities comply with relevant laws, regulations,
and company policies.

• Foster a culture where delivering world class customer service is understood to be the core
value along with Nikkiso’s additional values of Interaction, Dependability, Innovation, and Safety
• Other duties as assigned.

Competencies
• Strategic Planning Skills: The ability to develop and implement strategic plans to ensure the
growth and success of the business within the region.
• Leadership and Management Skills: The ability to lead, motivate, and manage a team effectively
to achieve business objectives.
• Financial Acumen: Knowledge and understanding of financial management principles and the
ability to make sound financial decisions.
• Business Development Skills: The ability to identify new business opportunities and partnerships
within the region to drive business growth.
• Negotiation Skills: Proficiency in negotiating business deals and contracts to the advantage of
the company.
• Sales and Marketing Knowledge: Understanding of sales and marketing principles and strategies
relevant to the region.
• Problem-Solving Skills: The ability to identify and solve problems that may impact the business's
performance.
• Communication Skills: Excellent verbal and written communication skills for effective interaction
with different stakeholders, including presentation skills. Must have professional command of
English language.
• People Management Skills: The ability to manage and develop people within the team, including
performance management and talent development.
• Customer Service Orientation: Knowledge of customer service principles and the ability to
implement these to ensure customer satisfaction.
• Data Analysis Skills: The ability to analyze and interpret data to make informed business
decisions.
• Knowledge of the Region: Detailed understanding of the regional market, including competitor
activities, customer needs, and market trends.
Work Environment
Work primarily in global office environments at Company and customer sites as well as shop
environments as needed.

Education
• Minimum of a bachelor’s degree in business administration, management, or a related field
from an accredited institution.
• Advanced degree such as a master’s in business administration (MBA) is highly desirable.
• Specialized coursework in areas such as project management, marketing, or finance is also
advantageous.

Experience
• A minimum of 5 years of management experience in a related field. The candidate should have
demonstrated leadership skills, a proven track record of managing a team, and the ability to
inspire and motivate. Previous experience in overseeing a business unit or a significant
department within a larger organization will be highly regarded.
• Extensive experience in sales, marketing, or related field with a comprehensive understanding of
business development strategies. Demonstrable experience in designing and implementing
strategic business plans.
• Strong understanding of market dynamics and customer relationship management. Previous
experience in identifying new market opportunities and defining strategies to target them
effectively.
• Strong negotiation skills with a knack for closing business deals. Prior experience in dealing with
high-level negotiations and managing vendor relationships would be an advantage.
• Excellent interpersonal and communication skills with a proven ability to build and maintain
strong professional relationships. Previous experience in working in a multi-cultural
environment and managing remote teams would be a plus.
• Proficiency in business software, including Microsoft Office suite and CRM systems. Prior
experience in using business intelligence tools for data analysis would be highly desirable.
• Extensive experience in the relevant industry and a good understanding of regional laws and
regulations.
• Willingness to travel as needed for client meetings, team management, and other businessrelated
tasks.
Physical Demands
• Stand, walk, sit, talk, hear, type, and write.
• Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel
objects, tools, or controls.
• Use standard office equipment such as computers, smart phones, printers, photocopiers, etc.
• Lift files and open desk drawers and filing cabinets.
Safety
• Complete safety training requirements.
• Participate in other training as directed by the company or manager.
• Wear Nikkiso approved PPE as needed.
• Ensure all safety requirements and PPE requirements are enforced with staff.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and
activities may change at any time with or without notice.

Equal Opportunity Employer/Veterans/Disabled
Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed
to creating an inclusive environment for all employees. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national
origin, or protected veteran status and will not be discriminated against on the basis of disability.